Privacy Policy

At BeeYumi, we value your privacy and are committed to handling your personal information with care and transparency.

This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make a purchase.

This policy is designed in accordance with the Privacy Act 1988.

BeeYumi operates under the SMD Freudenmann Family Trust, based in Tasmania, Australia.

What information we collect

When you interact with BeeYumi, we may collect the following personal information:

• Your name

• Shipping and billing address

• Email address

• Phone number

• Order and purchase details

• Website usage data (via cookies and analytics tools)

Payment details are processed securely through Shopify and are not stored directly by us.

How we collect your information

We collect information when you:

• Place an order

• Subscribe to our emails

• Contact us directly

• Browse our website

We may also collect information automatically through cookies and analytics tools.

Why we collect your information

We collect and use your information to:

• Process and fulfil your orders

• Communicate with you about your order

• Provide customer support

• Send marketing emails (if you’ve opted in)

• Improve our website, products, and customer experience

• Comply with legal obligations

If you choose not to provide certain information, we may not be able to fulfil your order.

Marketing communications

If you subscribe to our emails, we may send you updates, offers, and product news via Omnisend.

You can unsubscribe at any time by clicking the link in any email.

Cookies and website tracking

We use cookies and similar technologies to:

• Improve your browsing experience

• Understand how our website is used

• Support analytics tools (such as Google Analytics)

You can adjust your browser settings to disable cookies, though some features of the site may not function properly.

How your information is stored and protected

Your information is stored securely through trusted third-party platforms such as Shopify and our email provider.

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

Some data may be stored on servers located outside of Australia (for example, through Shopify or analytics providers).

Sharing your information

We only share your information when necessary to operate our business, including with:

• Payment providers (Shopify Payments and other secure payment gateways)

• Shipping providers (such as Australia Post)

• Email and marketing platforms (Omnisend)

• Website and analytics providers

We do not sell your personal information.

Accessing or correcting your information

You have the right to request access to the personal information we hold about you and to request corrections if needed.

To do so, please contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on our website.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: contact@beeyumi.com

Location: Tasmania, Australia